Delivery will take place between 4 – 6 weeks

We will endeavor to deliver on the date and time advised. While we are committed to deliver on time, the actual delivery date is subject to prevailing circumstances and may be subject to variation.

Ownership of the goods will rest with Fort Blanket until payment has been received in full. Payment of the full value of the order is required before Fort Blanket will delivery or before we can authorize collection.

If after 30 days of notification by Fort Blanket that your goods are ready for delivery, you as the customer fail to make final payment, Fort Blanket reserves the right to sell them to defray expenses. A R500 storage fee per month is applicable after 30 days of notification.

Sale items are sold voetstoots and cannot be exchanged or returned.

Deliveries will be arranged by Fort Blanket subject to your address being within our designated delivery zones and you will be charged accordingly on your invoice. We make use of Courier Companies that will deliver between Monday and Friday.

For deliveries outside our designated zones, you will be contacted by our Call Centre staff to confirm delivery price and delivery instructions.

For collection of goods from the Fort Blanket premises, prior arrangement and acknowledgement is essential prior to such collection. Please note that no goods will be given to outside transporters unless Fort Blanket has been paid in full for such goods.

Proof of payment in full must be e-mailed to info@fortblanket.co.za and the transfer has to reflect in our bank account. In the event of outside contractors collecting on behalf of a client. Fort Blanket may in addition to proof of payment in full, contact the client to confirm proceedings.

Delivery is made by a company who specialize in delivering furniture. If the location of the delivery is not accessible by our delivery truck, it is your responsibility to provide transportation from the truck to the location of delivery. If your order is undeliverable for any reason, the furniture will not be delivered and you will be charged a fifty percent (50%) re-stocking fee plus freight charges. If the movers have difficulty placing an item in the area of your choosing due to limitations such as narrow halls, stairways, corners or ceiling heights, the items will be placed in another area of your home. If you insist the movers manoeuvre an item in a difficult situation, you will be responsible for any resulting damages to the furniture and the premises. The movers are not permitted to dispose of packing materials and those items will be left with you.

The colours and finishes of our products shown on this website may look different on your computer compared with the colour of the actual product. This is because different computers display colours differently depending on the type of computer screen (LCD, plasma, desktop, laptop etc). Fort Blanket cannot be held responsible for any mistakes in ordering items whose actual colour is different from that appearing on the website as viewed on your computer. We will make every effort to get a sample to you before you order to make sure you are happy with your chosen colour.

The prices quoted by Fort Blanket are in South African Rands inclusive of Value Added Taxation (‘VAT’) and are valid and effective only in South Africa. Upon request, you will receive a quote from Fort Blanket before any order is placed or confirmed.

Payment instructions

Order payments can be made via traditional EFT or via direct deposit, please use the banking details below. Once payment has been made, forward your proof of payment to info@fortblanket.co.za

Please note: Orders will not be shipped or released until the money has cleared in our account.

Banking details
Norma Simons T/a Fort Blanket
FNB
4 Merchant Place Branch code: 200605
A/c: 6219 775 9487
Customer satisfaction

We hope that you are happy with any product purchased, but if you wish to change your mind or return a product to us, for any reason, you may do the following:

Cancellation of order without goods being delivered

You MUST notify us in writing within 5 working days, to info@fortblanket.co.za and we will refund you within 10 working days. Money is normally cleared within 3 business days but in the event that the clearance of funds takes any longer we will wait until the deposit is cleared. We will charge a cancellation fee which will be the highest of 50% of the purchase price or total cost of any work already done with regards to your order.

A request for a refund when goods was already delivered

You MUST notify us in writing within 5 working days of delivery and we will refund you in full or replace the product within 30 working days of receipt of your notification. Replacements will only be considered if the wrong goods were delivered or you received goods with a defect. Once the goods are returned to us there will be an inspection done and determined if there are any damage to the product or packaging. Goods must be returned to us in a saleable condition and in the original, undamaged packaging. If we find that the product was misused or damaged we hold the right to refund you the purchase price less a cancellation fee, delivery charge and any costs to repair the product or packaging. We will charge a cancellation fee of 50% of the purchase price.

Return delivery charges will only be refunded in the event of faulty, damaged or incorrect items.

We cannot refund or exchange self-assembly items if they have been assembled, unless faulty. Also, if you have tampered with the goods in any way, then a demand for a refund or replacement can be denied.

Check points before any goods are received from the courier company

We kindly request you to inspect the packaging of the delivered goods for any scratches, dents, moist, torn packaging, etc before signing off any delivery note. We urge you to take pictures of any irregularities and immediately notify us of any issues so we can solve potential problems straight away.

Consumers have 5 working days to inform us in writing to info@fortblanket.co.za of faulty goods.

In the case of a product defect, you may be refunded in full or one or more parts will be repaired or if necessary replaced. Should there be any visible defects on our self-assembly items or if hardware parts are found to be missing, then please contact us immediately.

In the event of a manufacturing fault occurring within 1 year there is a replacement warranty. The product/part product will be replaced.

Damage caused by incorrect use, through gross negligence or mistreatment is not covered in the guarantee. This is especially the case if the assembly instructions are not followed.

Use of this site

Your use of this site indicates your acceptance of these terms and your agreement to follow and be bound by them. You may only use this website for lawful purposes and you warrant that you will not, other than for your personal and non-commercial use, store on your computer, or print copies of extracts from this website.

You may not, other than for your personal and non-commercial use, “mirror” or cache information provided via this website on your own server, or copy, adapt, modify or re-use the text or graphics from this website without prior written permission from Fort Blanket.

We may periodically change the terms and conditions of use of this website without notice, so kindly check them from time to time as your continued use of the site signifies your acceptance of any changed terms.

Copyright notice

The content on this website, including all of the page headers, images, illustrations, graphics, audio clips, video clips and text are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Fort Blanket and protected by South African and international copyright laws. The compilation of all content on this site is the exclusive property of Fort Blanket and protected by South African and international copyright laws. All software used on this site is the property of Fort Blanket or its software suppliers and protected by South African and international copyright laws. Fort Blanket grants you permission to view electronically, copy and print in hard copy portions of the site for the sole purpose of browsing the site for your personal use only. Any other use of materials on the site, including a reproduction for purposes other than those noted above, modification, distribution or reproduction, without the prior written consent of Fort Blanket and the lawful trademark and/or copyright owner (if applicable) is strictly prohibited and constitutes an unlawful infringement of the intellectual property rights of Fort Blanket and/or such trademark and/or copyright owner.

Indemnification

You agree to defend, indemnify and hold Fort Blanket harmless from and against any and all claims, damages, costs and expenses, including direct, indirect, special or consequential damages, attorney’s fees, arising from or related to your use of the site. Apart from the provisions of sections 43(5) and 43(6) of the Electronic Communications and Transactions Act, neither Fort Blanket nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this web site or the services or content provided from and through this web site. Information, ideas and opinions expressed on this site should not be regarded as professional advice or the official opinion of Fort Blanket and users are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this site.

Electronic communications

You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Trademarks

Fort Blanket, and other Fort Blanket graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of Fort Blanket in South Africa. Fort Blanket’s trademarks and trade dress may not be used in connection with any product or service that is not Fort Blanket’s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Fort Blanket. All other trademarks not owned by Fort Blanket or its affiliates that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Fort Blanket or its affiliates.

License & site access

Fort Blanket grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Fort Blanket. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Fort Blanket. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including Images, text, page layout, or form) of Fort Blanket and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Fort Blanket name or trademarks without the express written consent of Fort Blanket. Any unauthorized use terminates the permission or license granted by Fort Blanket. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Fort Blanket so long as the link does not portray Fort Blanket, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any logo or other proprietary graphic or trademark as part of the link without express written permission.

Reviews, comments, communications & other content

Fort Blanket grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Fort Blanket. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Fort Blanket. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including Images, text, page layout, or form) of Fort Blanket and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Fort Blanket name or trademarks without the express written consent of Fort Blanket. Any unauthorized use terminates the permission or license granted by Fort Blanket. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Fort Blanket so long as the link does not portray Fort Blanket, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any logo or other proprietary graphic or trademark as part of the link without express written permission.

Risk of loss

Customers who elect to collect from Fort Blanket’s premises unconditionally agree and accept that the risk of loss and title for such items passes to you at the time of collection by you or your appointed agent. The risk of loss and title passes to you, the customer, upon delivery as evidenced by the signature of the person taking delivery, on our copy of the invoice.

Applicable law

Prevailing South African law will govern these Conditions of Use and any dispute of any sort that might arise between you and Fort Blanket or its affiliates.

Disputes

Any dispute relating in any way to your visit to www.fortblanket.co.za or to products you purchase through Fort Blanket shall be submitted to confidential arbitration by law, except that, to the extent you have in any manner violated or threatened to violate Fort Blanket’s intellectual property rights, Fort Blanket may seek injunctive or other appropriate relief in any court within South Africa, and you consent to exclusive jurisdiction and venue in such courts. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement.

Site policies, modification & severability

Please review any other policies posted on this site. These policies also govern your visit to Fort Blanket. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Intellectual property rights

You acknowledge that we own the intellectual property rights in and to this website and the data, and that the unauthorized use thereof is expressly prohibited. The word or mark “Fort Blanket” however represented, including stylized representation, all associated logos and symbols and combinations of any of the foregoing with another word or mark, used on this site, are the trademarks of Fort Blanket.